Running a restaurant means more than serving great food—it also means keeping your team and guests safe every day. From sharp knives to hot surfaces, fast-paced kitchens carry risk. Add in sanitation, fire hazards, and food allergies, and safety becomes one of the most important parts of your operation. Here’s a practical checklist of safety best practices to protect your staff, customers, and reputation—while maintaining a smooth, compliant kitchen.  Kitchen Safety: Preventi

Whether it’s your online ordering menu, Instagram feed, or delivery app listing, one thing’s certain: great food photos make people hungry. With so much competition online, a well-lit, appetizing image can make the difference between someone scrolling past—or placing an order. You don’t need to be a professional photographer (or hire one) to upgrade your restaurant’s food photography. With a few simple tips and tools, you can dramatically improve your photos and make your dis

A great meal is only part of what brings diners back. Atmosphere and comfort can make or break the restaurant experience. In fact, many guests form an impression of your restaurant before the first bite. A smart interior design helps create a welcoming space, improves flow, supports staff efficiency, and shapes how customers feel—and how long they stay. Here are key interior design ideas that enhance guest satisfaction and elevate your brand. 1. Design for Comfort and Flow Th

Running a restaurant isn’t just about great food – it’s also about keeping an eye on the numbers. Key performance indicators (KPIs) help translate your daily operations into data that you can act on. By tracking a handful of essential metrics around sales, costs, efficiency, and customer happiness, you gain insight into what’s working and where to improve. The goal isn’t to drown you in spreadsheets, but to spotlight areas (like portion sizes or table service speed) that can

Effective reservation management is a key ingredient in running a successful restaurant. By mastering modern reservation systems and policies, restaurant managers can maximize table occupancy, enhance guest satisfaction, and streamline operations. This guide covers how to choose the right reservation platform, strategies to minimize no-shows, and tips for balancing reserved tables with walk-in guests during peak times. Choosing the Right Reservation System (OpenTable vs. Alte

Making your restaurant more sustainable isn’t just good for the planet – it’s also good for business. Rising energy costs and food waste can quickly eat into profits, and studies show that 85% of diners consider a restaurant’s environmental practices when deciding where to eat. In other words, going green drives business and builds customer loyalty . Restaurants also generate enormous waste (22–33 billion pounds of food annually) and use far more energy and water than other b

A restaurant’s website is often the first impression you make on potential customers. In fact, 77% of diners check a restaurant’s website before deciding to visit or order. A well-designed site can turn those online visitors into real-life customers by making it easy to browse your menu, place an order, or book a table. Below, we outline best practices for restaurant websites in 2025 – focusing on mobile-friendly design, must-have pages, and local SEO – with key do’s and don’

Restaurant technology is evolving rapidly, and self-ordering kiosks have moved from novelty to mainstream in recent years. These are the touchscreen stations (freestanding, countertop, or tablet-based) that let customers browse the menu, place orders, and pay without waiting on a cashier. For restaurant operators, kiosks offer a way to modernize the ordering process and meet changing guest expectations. This guide will explain why self-service kiosks are gaining popularity, o

Excellent food might get customers in the door, but it’s exceptional customer service that keeps them coming back for more. As a restaurant owner or manager, you know that great service is the secret sauce to building guest loyalty. In fact, 60% of diners say they’ll frequent a restaurant more often if they had a great experience, whereas about 68% won’t return after a poor one. The good news? Customer service skills can be trained and improved. From greeting guests warmly to

A well-designed restaurant loyalty program can turn one-time visitors into regulars and significantly boost repeat business. In today’s competitive dining landscape, diners actively seek rewards – nearly half of surveyed guests participate in at least one restaurant loyalty program. In fact, 57% of consumers say a loyalty program would make them spend more at a restaurant. This guide will explain why loyalty programs are so valuable, the different types of programs (points, v

Miami’s Crowded Restaurant Scene Miami’s restaurant scene is booming yet volatile. For every restaurant that closes, roughly two new ones open in its place, leading to intense competition for diners’ attention. The city’s seasonal tourism swings add another challenge: a bustling winter high season often gives way to a slow summer slump. In such an environment, oversaturation and volatility make it crucial for restaurants to maximize customer loyalty and protect their slim pro

New York City’s restaurant scene is legendary 17,600+ restaurants, five boroughs, and one shared challenge: standing out in a delivery-saturated market. For many local operators, online ordering isn’t just a convenience anymore, it’s a survival strategy. But in a city known for fierce competition and razor-thin margins, how you set up your online ordering system matters more than ever. NYC’s Online Ordering Landscape in 2025 For years, third-party marketplaces like Uber Eats,